Responsible Gaming at 7tk10

Our Commitment to Responsible Gaming

At 7tk10, we believe that gaming should always be a form of entertainment — never a financial strategy or a way to escape personal difficulties. We are fully committed to promoting responsible gaming practices across Bangladesh, giving every player the tools and information they need to stay in control.

Whether you enjoy cricket betting during BPL season, spinning the reels on our slots, or playing live casino games, 7tk10 is here to make sure your gaming experience stays healthy, balanced, and within your means. We strictly enforce a minimum age policy — only players aged 21 and above are permitted to register and play on our platform.

Recognising Problem Gambling

Gambling becomes problematic when it stops being entertainment and starts causing harm. Below are common warning signs to watch for in yourself or someone you care about:

• Spending more money than you can afford to lose, including borrowing funds to gamble.
• Chasing losses — continuing to bet in an attempt to win back money you have already lost.
• Feeling irritable, restless, or anxious when not gambling, or when trying to cut back.
• Lying to family or friends about the amount of time or money spent on gambling.
• Neglecting work, studies, or important relationships because of gambling.
• Using gambling as a primary way to cope with stress, depression, loneliness, or other personal problems.

Deposit Limits and Spend Controls

Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. 7tk10 allows players to set limits on how much they can deposit within a defined time period.

You can configure the following limit types from your account dashboard:

• Daily deposit limit — the maximum amount you can deposit in a single calendar day via bKash, Nagad, Rocket, or Upay.
• Weekly deposit limit — a rolling 7-day cap to smooth out day-by-day variance in spending.
• Monthly deposit limit — a broader monthly ceiling, useful for long-term budget planning.

Increases to a deposit limit take effect after a mandatory 7-day cooling-off period to protect against impulsive decisions. Reductions, however, take effect immediately. We strongly encourage all players to set realistic limits before they start playing, rather than after a large loss.

Responsible Gaming — Common Questions

• Can I set a maximum loss limit on my 7tk10 account?

  Yes. In addition to deposit limits, 7tk10 allows players to set session loss limits that automatically suspend betting activity once the defined threshold is reached. Contact our support team at [email protected] to configure this for your account.
• How quickly does self-exclusion take effect on 7tk10?

  Self-exclusion requests submitted through your account settings are processed immediately and take effect within minutes. Requests submitted by email to [email protected] are actioned within 24 hours. During the exclusion period, you will not be able to log in, deposit, place bets, or receive any promotional communications from 7tk10.
• Is 7tk10 available to players under 21 years of age?

  No. 7tk10 is strictly for adults aged 21 and above. We perform age verification checks during account registration and reserve the right to request supporting documents at any time. Any account found to belong to a person under 21 will be immediately closed and all funds returned.
• What should I do if I think someone in my family has a gambling problem?

  If you are worried about a family member's gambling, encourage them to speak with our support team openly and without shame. You can also write to us at [email protected] on their behalf describing the situation. Our team can advise on self-exclusion options and other safeguarding measures that can be applied to their account. It is important to approach the person calmly, show support, and avoid placing blame, as problem gambling is often linked to underlying stress or personal difficulties.